Business Travel Services, Inc.

• One-stop shopping for all your travel needs. (Domestic & International Travel, Airline Tickets, Rental Cars, Hotels, Meeting Planning, Vacation Packages, Cruises, Rail, Passports & Visa Applications)
• Proven reputation for prompt, courteous attention to our client’s needs.
• Dedication to finding the lowest fares as well as the best schedules.
• Knowledge of the special needs of today’s corporate traveler.
• Expertise in understanding fares and how they apply to you individually.
• Advising which fares allow for upgrades to first class for little or no additional cost.
• Determining whether it is to your advantage to take the lowest fare offered. (Often a fully refundable ticket is the best option at a little higher fare if changes are possible thus avoiding penalties and change fees on non-refundable tickets.
• Maintaining and updating personal travel profiles. Insuring our client’s preferences, frequent flyer numbers, hotel guest numbers, rental car ID numbers, and all other reward programs are utilized, assuring the service you deserve and the credit you’ve earned. 
• Processing airline upgrade certificates.
• Direct access to all airline inventories, which can secure otherwise unattainable seats.
• Waitlisting and monitoring reservations for lower fare options and preferred seat availability if not originally available.
• Preferred status with the Airlines often enables us to clear waitlists on sold out flights, putting you ahead of everyone else.
• Ability to void non-refundable tickets after issuance thus avoiding $150 - $250 airline fees or losing the entire value of the ticket. (Voids must be processed by the following business day) *Restrictions may apply.
• Assisting you when your flights are cancelled, or you need to make changes to your itinerary.
• 24-hour Emergency Service provided through Agent 24 (after normal business hours) can make the difference in getting home that night or waiting in line at the airport while the last few seats are being reserved.
• Our location is not only convenient it enables fast delivery of documents and other personal services.
• Electronic ticket confirmation via email or fax.
• View your itinerary online... anytime at My Trip & More. (Worldspan record located required.)
• Processing refunds and exchanges for unused airline tickets, thus saving you the trouble of writing letters or waiting in line at the airport.
• Tracking unused (non-refundable) tickets and credits and applying them towards future travel.
• Ability to supply Comprehensive Corporate Travel Reports.
• Exchanges, Refunds, Voids, Frequent Flyer Upgrades

Our commitment is to you and we promise to provide you with unbiased airline fares and schedules while saving you precious time, money and frustration.